Sass & Sole

FREE Delivery Above Shopping PKR 4,000

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Privacy Policy

Privacy Policy

Last updated: [date]

Sass & Sole we operates the website www.sasssole.com (the “Site”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or place an order with us.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you browse our Site or place an order, we may collect:

  • Order information: name, phone number, delivery address, and order details (items, size, quantity) when you place an order through our website or WhatsApp.
  • Contact information: any details you share with us via WhatsApp, Instagram, or our contact form, such as your name and phone number.
  • Automatically collected information: your IP address, browser type, device information, and pages visited, collected through cookies and similar tracking technologies, including the Meta (Facebook) Pixel.

We do not collect or store any payment card details, as we currently accept Cash on Delivery (COD) only.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders
  • Communicate with you about your order (confirmation, delivery updates, issues)
  • Respond to inquiries sent via WhatsApp, Instagram, or our contact page
  • Improve our Site, products, and customer experience
  • Show relevant ads and measure ad performance through the Meta (Facebook) Pixel

3. Cookies and Tracking

Our Site uses cookies and similar technologies to:

  • Remember items in your cart
  • Understand how visitors use our Site
  • Measure the performance of our Facebook/Instagram ads through the Meta Pixel

You can disable cookies through your browser settings, though some features of the Site (such as the shopping cart) may not work properly without them.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Delivery/courier partners, to fulfil and deliver your order
  • Meta (Facebook/Instagram/WhatsApp), for advertising, analytics, and customer communication, subject to Meta’s Privacy Policy
  • Service providers who help us operate our website (e.g. hosting providers)
  • Authorities, if required by law

5. Data Retention

We retain your order and contact information for as long as necessary to fulfil your order, respond to inquiries, and comply with our legal and accounting obligations.

6. Your Rights

You may contact us at any time to:

  • Ask what personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, where we are not legally required to keep it
  • Opt out of promotional messages

To exercise these rights, contact us using the details below.

7. Children’s Privacy

Our Site is not directed at children under 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, contact us: